Digital transformation is a major initiative for most organisations, but the challenges are enormous. Although many companies aren’t ready for digital transformation, top performers have taken the initiative early. The success of this process depends on a number of factors, including technology adoption, customer research and the learning curve. Learn more to find out the challenges and how you can overcome them. You may also be interested in learning how to use emerging technologies for business transformation. We will be focusing on the three key aspects of digital transformation. If you have virtually any issues about in which along with how you can employ digital transformation consulting, you’ll be able to e-mail us in our webpage.
Utilizing emerging technologies
Leveraging emerging technologies is crucial for the success of your digital transformation. While implementing new technology may be intimidating at first, it is vital to balance human interaction with automation. You can improve customer service and increase profits by using new technologies. However, new technologies may also increase your overall costs. The CIO needs to understand the long-term impact of these emerging technologies on your business and its budget. Our white paper provides more information about the impact of technology on your business.
Customer research
When it comes to customer experience, market researchers have always been at the forefront. Their expertise in measuring customer satisfaction has given them an unique perspective. However, digital market research requires that researchers think outside click through the following website page box in order to collect the full customer experience. Digital transactional data, customer support interactions, and social media intelligence are just a few examples. Taking customer experience into account can make all the difference in your digital transformation, and gaining visibility into this experience is one of the first steps.
Technology adoption
In this digital age, technology adoption is crucial for companies, because it ensures the benefits of new technologies are fully utilised. Today, 83% of business leaders believe data-driven processes essential. 17% disagree. Technology adoption is dependent on each sector. No single indicator can accurately capture the rate of technological changes across all sectors. However, we can look at the different indicators to see how the rate of adoption is varying across countries.
Learning curve
Digital transformation’s learning curve is a way to measure a person’s progress in learning new skills. The bottom of the curve indicates slow learning. A person takes longer to learn skills and complete tasks, while the curve ends indicates a plateau. However, the learning curve is not a perfect measure of an individual’s development. To determine its effectiveness, the organization must identify the variable it needs to measure.
Retraining employees
Retraining employees becomes more important as digitalization transforms many industries and businesses. It is often less expensive than hiring new employees. And it will allow companies to retain valuable workers who can contribute to the digital transformation. Training should not be limited to digital products. It must also include a wider culture of learning that benefits the whole workforce. To ensure that employees can adapt to the digital revolution, businesses must invest in retraining them.
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